Solutions from sales?
Sales might be the last place you'd look for useful advice on better relationships, but face it everyone is engaged in sales of some sort. It takes more than technical know-how to sell your products or ideas, and Mitch Anthony's Selling with Emotional Intelligence is a handy guide for applying EQ concepts to meeting clients, making presentations and closing the deal. Daniel Goleman's revolutionary Emotional Intelligence showed that now more than ever, success depends on building connections, and Anthony translates Goleman's emotional insights into five key areas of sales success, including self-awareness and empathy. Anthony covers a lot of ground, but the lessons on restraint and resilience are the most practical and applicable. He shows how to successfully deal with anger and rejection, two critical skills in sales or any environment.