Jerry Acuff, president of Delta Leadership Group, has built a three-step coaching process that makes making friends easy. The Relationship Edge in Business shows that building relationships with bosses, customers and co-workers is a skill anyone can master by having the right attitude and asking the right questions. Acuff's list of 20 questions (Where is your favorite place to vacation? What do you do when you are not working?) is a surefire way to get people to like you let them talk about themselves.
Stephanie Swilley will receive her MBA this month from Vanderbilt's Owen Graduate School of Management.