James Chappel’s thought-provoking Golden Years offers strategies to understand and address the needs of America’s aging population.
James Chappel’s thought-provoking Golden Years offers strategies to understand and address the needs of America’s aging population.
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Travel just isn’t what it used to be. Between airport delays, traffic snarls and the hotel that forgot your wake-up call, the Road Warrior’s life is one hassle after another. It doesn’t have to be that way. This month, some on-the-road advice for business travelers. At last, someone has written a quick, sensible book of lists, reminders and advice for the occasional traveler, seasoned pro or neophyte. Organize Your Business Travel: Simple Routines for Managing Your Work When You’re Out of the Office by Ronni Eisenberg with Kate Kelly is a compact solution to many of the dilemmas, questions and organizational conundrums the confused business traveler encounters every time he steps out of the office.

Travel is a major headache for many professionals these days, but in the global corporate environment, it’s a necessary part of doing business. And for a successful trip, being organized is the best preparation. From who’s watching the kids to what kind of luggage works best for toting that new business casual wardrobe, organizing travel takes mental preparation. Organize Your Business Travel addresses an amazing number of these issues with rapid ease. It even covers car travel and how to organize your business life in an automobile.

Eisenberg has thought of everything. I tucked this book under my arm on a recent trip, and from mail management to childcare, I conquered the major obstacles keeping me from getting to my plane on time. With her encouragement I took a long, hard look at my travel gear and bought a new briefcase. Even my luggage was repacked with some practical advice from Eisenberg. I reassessed my need and understanding of the Palm Pilot and learned how to use one. If I can change my ways, anyone can. Organize Your Business Travel makes a great travel companion for consultants, or anyone else who travels frequently, for business or pleasure.

Down time is a major impediment to business travel. Airport delays, layovers and unscheduled time between appointments eat up productive work time. A new audiobook, Extreme Management: What They Teach at Harvard Business School’s Advanced Management Program by Mark Stevens provides an excellent alternative to wasted minutes. The audio outlines the key components of Harvard Business School’s elite Advanced Management Program (AMP), a nine-week course whose alums include CEOs and CFOs of many Fortune 500 companies. At its heart, Extreme Management is about excellence in leadership, uncovering financial and strategic tactics of the world’s best companies in amusing and informative anecdotal stories and interviews with AMP alums.

Stevens, president of a global marketing firm and author of several books on financial figures of the ’80s and ’90s, identifies the lessons and insights that faculty and students of the AMP found most compelling and sets out to condense what is ordinarily a nine-week, $44,000 regimen into a crash course that can be absorbed in the space of an airplane flight. The two-tape audio provides a simplified but not bare bones outline of the book and an easy way to pass travel time. While AMP raises mid-level managers to elite status, Extreme Management prompts the average business traveler to re-evaluate the office status quo. That’s hitting two birds downtime and leadership with one stone.

Speaking of travel-friendly business reading, The Power of Six Sigma: An Inspiring Tale of How Six Sigma Is Transforming the Way We Work by Subir Chowdhury is a quick book, easily finished on one airplane flight, that explains in a fictional format the principles behind the business initiative, Six Sigma.

For the uninitiated, Six Sigma is the latest fad in management strategy. Embraced by Allied Signal, GE and other major corporations, Six Sigma is a top-down approach used to develop quality in products, empower employees and fatten the corporate bottom line. The focus, experts say, is to eliminate waste, mistakes and inevitable rework by following a scientific structure to achieve results. Following on the heels of ISO 9000 initiatives and Total Quality Management, many are skeptical of Six Sigma’s charms.

The Power of Six Sigma is an antidote to the skepticism. Chowdhury explains in simple, interesting fashion the basic principles behind the initiative. Anyone who wonders why businesses don’t seem to respond to what customers want should read this intriguing little book, and as always, anyone in business should understand the latest management initiatives. Improvement is the name of the game in any business, and Six Sigma is another way to approach the game of business and win at it.

Have time in the airport to sink your teeth into something a little meatier? e-Volve!: Succeeding in the Digital Culture of Tomorrow by Harvard Business School professor Rosabeth Moss Kanter, is a witty, intelligent look at the business culture created by emerging Internet companies and the resulting changes in the playing field for traditional businesses and other digital wannabes. Smart, clever and right on target, e-Volve is a valuable look at the coming age in the workplace.

When you open this book and see the song Kanter wrote to celebrate the e-volution, you may check the book jacket (as I did) to make sure this is a Harvard Business School title. But Evolve! The Song illustrates one main corollary of this tale.

Why are you so silent, has the cat got your tongue? Tech talk is what the older folks can learn from the young.

But the Net generation must absorb from the past, enduring values of service, how to build things that last. Yes, this is a big book to carry in your briefcase, but an excellent place to visit and revisit the trends of the New Economy and the cultural changes that economy has wrought. Often a flight is the only chance to catch up on reading and thinking about new ideas and business trends. The next time your airline announces Flight 207 has been delayed for an hour while we track down our flight crew, don’t get angry . . . look at it as an opportunity to expand your horizons.

Briefly noted The Thing in the Bushes: Turning Organizational Blind Spots into Competitive Advantage by Kevin Graham Ford and James P. Osterhaus. The thing in the bushes is a metaphor for core personnel problems that undermine the strategic advantage of great companies. Ford and Osterhaus, a consultant and a psychologist respectively, develop relational principles that help firms hunt down and destroy the thing. Even if your business doesn’t have a lurking bogeyman, The Thing is an interesting study in organizational behavior and its consequences for developing strategic plans.

Seven Power Strategies for Building Customer Loyalty by Paul R. Timm, Ph.D. A lot of companies flirt but never get married to customer service, says Timm. These days one of the main thrusts of Six Sigma initiatives is to provide customer-focused improvements in quality and service. Seven Power Strategies fills in the missing blanks with a seven-step employee empowerment process that helps build customer retention. Timm provides evaluation exercises and short, pointed stories to teach customer strategy step-by-step and gives the impetus for companies to walk down that wedding aisle.

Sharon Secor is a Nashville-based business writer.

 

Travel just isn't what it used to be. Between airport delays, traffic snarls and the hotel that forgot your wake-up call, the Road Warrior's life is one hassle after another. It doesn't have to be that way. This month, some on-the-road advice for business travelers.…

Review by

Travel just isn’t what it used to be. Between airport delays, traffic snarls and the hotel that forgot your wake-up call, the Road Warrior’s life is one hassle after another. It doesn’t have to be that way. This month, some on-the-road advice for business travelers. At last, someone has written a quick, sensible book of lists, reminders and advice for the occasional traveler, seasoned pro or neophyte. Organize Your Business Travel: Simple Routines for Managing Your Work When You’re Out of the Office by Ronni Eisenberg with Kate Kelly is a compact solution to many of the dilemmas, questions and organizational conundrums the confused business traveler encounters every time he steps out of the office.

Travel is a major headache for many professionals these days, but in the global corporate environment, it’s a necessary part of doing business. And for a successful trip, being organized is the best preparation. From who’s watching the kids to what kind of luggage works best for toting that new business casual wardrobe, organizing travel takes mental preparation. Organize Your Business Travel addresses an amazing number of these issues with rapid ease. It even covers car travel and how to organize your business life in an automobile.

Eisenberg has thought of everything. I tucked this book under my arm on a recent trip, and from mail management to childcare, I conquered the major obstacles keeping me from getting to my plane on time. With her encouragement I took a long, hard look at my travel gear and bought a new briefcase. Even my luggage was repacked with some practical advice from Eisenberg. I reassessed my need and understanding of the Palm Pilot and learned how to use one. If I can change my ways, anyone can. Organize Your Business Travel makes a great travel companion for consultants, or anyone else who travels frequently, for business or pleasure.

Down time is a major impediment to business travel. Airport delays, layovers and unscheduled time between appointments eat up productive work time. A new audiobook, Extreme Management: What They Teach at Harvard Business School’s Advanced Management Program by Mark Stevens provides an excellent alternative to wasted minutes. The audio outlines the key components of Harvard Business School’s elite Advanced Management Program (AMP), a nine-week course whose alums include CEOs and CFOs of many Fortune 500 companies. At its heart, Extreme Management is about excellence in leadership, uncovering financial and strategic tactics of the world’s best companies in amusing and informative anecdotal stories and interviews with AMP alums.

Stevens, president of a global marketing firm and author of several books on financial figures of the ’80s and ’90s, identifies the lessons and insights that faculty and students of the AMP found most compelling and sets out to condense what is ordinarily a nine-week, $44,000 regimen into a crash course that can be absorbed in the space of an airplane flight. The two-tape audio provides a simplified but not bare bones outline of the book and an easy way to pass travel time. While AMP raises mid-level managers to elite status, Extreme Management prompts the average business traveler to re-evaluate the office status quo. That’s hitting two birds downtime and leadership with one stone.

Speaking of travel-friendly business reading, The Power of Six Sigma: An Inspiring Tale of How Six Sigma Is Transforming the Way We Work by Subir Chowdhury is a quick book, easily finished on one airplane flight, that explains in a fictional format the principles behind the business initiative, Six Sigma.

For the uninitiated, Six Sigma is the latest fad in management strategy. Embraced by Allied Signal, GE and other major corporations, Six Sigma is a top-down approach used to develop quality in products, empower employees and fatten the corporate bottom line. The focus, experts say, is to eliminate waste, mistakes and inevitable rework by following a scientific structure to achieve results. Following on the heels of ISO 9000 initiatives and Total Quality Management, many are skeptical of Six Sigma’s charms.

The Power of Six Sigma is an antidote to the skepticism. Chowdhury explains in simple, interesting fashion the basic principles behind the initiative. Anyone who wonders why businesses don’t seem to respond to what customers want should read this intriguing little book, and as always, anyone in business should understand the latest management initiatives. Improvement is the name of the game in any business, and Six Sigma is another way to approach the game of business and win at it.

Have time in the airport to sink your teeth into something a little meatier? e-Volve!: Succeeding in the Digital Culture of Tomorrow by Harvard Business School professor Rosabeth Moss Kanter, is a witty, intelligent look at the business culture created by emerging Internet companies and the resulting changes in the playing field for traditional businesses and other digital wannabes. Smart, clever and right on target, e-Volve is a valuable look at the coming age in the workplace.

When you open this book and see the song Kanter wrote to celebrate the e-volution, you may check the book jacket (as I did) to make sure this is a Harvard Business School title. But Evolve! The Song illustrates one main corollary of this tale.

Why are you so silent, has the cat got your tongue? Tech talk is what the older folks can learn from the young.

But the Net generation must absorb from the past, enduring values of service, how to build things that last. Yes, this is a big book to carry in your briefcase, but an excellent place to visit and revisit the trends of the New Economy and the cultural changes that economy has wrought. Often a flight is the only chance to catch up on reading and thinking about new ideas and business trends. The next time your airline announces Flight 207 has been delayed for an hour while we track down our flight crew, don’t get angry . . . look at it as an opportunity to expand your horizons.

Briefly noted The Thing in the Bushes: Turning Organizational Blind Spots into Competitive Advantage by Kevin Graham Ford and James P. Osterhaus. The thing in the bushes is a metaphor for core personnel problems that undermine the strategic advantage of great companies. Ford and Osterhaus, a consultant and a psychologist respectively, develop relational principles that help firms hunt down and destroy the thing. Even if your business doesn’t have a lurking bogeyman, The Thing is an interesting study in organizational behavior and its consequences for developing strategic plans.

Seven Power Strategies for Building Customer Loyalty by Paul R. Timm, Ph.D. A lot of companies flirt but never get married to customer service, says Timm. These days one of the main thrusts of Six Sigma initiatives is to provide customer-focused improvements in quality and service. Seven Power Strategies fills in the missing blanks with a seven-step employee empowerment process that helps build customer retention. Timm provides evaluation exercises and short, pointed stories to teach customer strategy step-by-step and gives the impetus for companies to walk down that wedding aisle.

Sharon Secor is a Nashville-based business writer.

Travel just isn't what it used to be. Between airport delays, traffic snarls and the hotel that forgot your wake-up call, the Road Warrior's life is one hassle after another. It doesn't have to be that way. This month, some on-the-road advice for business…

Review by

Consider all the universal mundanities of caregiving: the endless feedings, diaper changes, cleanups, sleepless nights and confining days, not to mention all the laundry. What if, with the help of journalist, activist and mother Angela Garbes, we could radically reconsider the incredible value of this work? In Essential Labor: Mothering as Social Change, Garbes swoops from the universal to the personal to the downright intimate, offering an all-encompassing vision of a more socially and economically just way of caring for one another that, de facto, would improve our individual and collective lives.

The author of the hybrid memoir Like a Mother, a 2018 NPR best book of the year, Garbes serves up her own experiences as a first-generation Filipina, daughter, wife and mother in her second book. She calls Part I of Essential Labor “A Personal History of Mothering in America” and uses it to delineate her social relationship to motherhood, including her own family’s complicated origins in the U.S., beginning when her parents emigrated from the Philippines in 1970. Part II, “Exploring Mothering as Social Change,” expands into the kinds of activism that mothering can and should inspire to create a more equitable world.

Garbes wants so much more for her mixed-race children than the racialized, gendered immigrant experience that her parents endured—yet there is more to mothering than personal circumstances. The COVID-19 pandemic, Garbes says, changed how we care for each other, revealing that “mothering is some of the only truly essential work humans do.” She also identifies child care as a political issue—a kind of infrastructure for families that needs bipartisan government support.

At the same time that workplaces gave way to home “offices” during the pandemic, nursing homes became off-limits, schools and child care centers closed, and families were left with the work of finding other ways of caring for young people, elderly people and themselves. The myth of a self-sustaining family was no longer viable, Garbes observes; mothering needed the support of communities and multiple generations. The work of mothering, taking care of ourselves and others, became more essential than ever.

There is a great deal to digest here, and Garbes’ analyses will certainly resonate with people whose caregiving responsibilities increased during the pandemic. Yet by identifying the inherent power of mothering as a force for change, Garbes makes her message relevant to a broader audience. Indeed, as Essential Labor makes clear, all our fates are intertwined.

Angela Garbes swoops from the universal to the intimate as she offers a vision of mothering that would improve our individual and collective lives.
Brian Morton’s hilarious yet tender memoir of caring for his aging mother takes a difficult topic and transforms it into the soulful tale of a spirited woman.

Much of Kim Stanley Robinson’s prodigious science fiction has ecological underpinnings—so it comes as no surprise that the oft-decorated writer has a real-life passion for wilderness. More specifically, Robinson loves the Sierra Nevada, the geological backbone of California, where he has lived most of his life. In The High Sierra, a capacious and truly original work of nonfiction, Robinson expresses his enduring appreciation for these mountains and the time he has spent there. A mashup of travelogue, geology lesson, hiking guide, history and meditation, all wrapped in a revealing and personal memoir (and illustrated with scores of gorgeous color photographs and illustrations), the book is, in essence, an exuberant celebration of finding purpose in nature.

The Hugo, Nebula and Locus Award-winning writer first visited the Sierra as a college student almost 50 years ago, and since then he has made more than a hundred return visits, spending untold hours in its eternal landscape. There have been group excursions and solo treks in every season. In his hippie days, he even enhanced the mountain high by dropping acid. Accounts of these experiences, sometimes risky, sometimes funny, but always deeply meaningful, give shape to Robinson’s larger narrative. The memories are intercut and augmented by chapters delineated by categories such as geology, Sierra people, routes and moments of being. These disparate chapters coalesce into a surprisingly seamless narrative that conveys the full measure of Robinson’s deep affection for the place and its past, as well as its significance to him personally.

Robinson’s writing is companionable and welcoming, never dry or preachy, as any field guide worth its salt should be. There is unconventional humor—he classifies place names as the good, the bad and the ugly, for instance, and his chapters on fish, frogs and bighorn sheep are all grouped under “Sierra People”—but cases of appalling human behaviors, past and present, are never glossed over.

Robinson introduces the usual suspects in the history of the Sierra—John Muir, Clarence King—but devotes equal attention to less familiar faces. He taps into the work of other Sierra-loving writers, too, including early feminist Mary Austin and the poet Gary Snyder, who is Robinson’s friend and mentor. He even shares some of his own youthful, heartfelt poetry, composed amid the elation of the mountain terrain.

Although Robinson’s mountaineering focus is the Sierra, he does take readers on brief forays into the Swiss Alps (including an account of his ascent of the Matterhorn). But The High Sierra should not be narrowly viewed as a book only for the die-hard outdoorsperson. Robinson’s greater project, at which he succeeds splendidly, is to share the magic of his personal happy place, to promote not only its admiration but also its preservation. When asked why this is a lifelong project of his, Robinson says there is no satisfactory answer, except to pose a question of his own: Why live?

The venerable sci-fi writer Kim Stanley Robinson shares his lifelong devotion to hiking the high Sierra in a kaleidoscopic love letter to a majestic landscape.
Review by

here are now 1.3 million Americans in state or federal prisons, a record, Joseph T. Hallinan reports. Each week the rolls swell by another 1,000 inmates enough to fill two brand-new prisons. Reading Going Up the River is a bone-chilling experience less so for its depiction of the brutality rampant inside America’s prisons than for its documentation of the public’s enthusiasm for building and filling them. So common is the prison experience in America today, Hallinan writes, that the federal government predicts that one of every eleven men will be imprisoned during his lifetime. For black men, the figure is even higher more than one of every four. With Texas as his starting point, Hallinan crisscrossed the country to visit prisons old and new, public and private, to interview wardens, inmates, guards, social workers and others whose lives are directly affected by our national compulsion to punish. Hallinan is no bleeding heart. The Pulitzer Prize-winning reporter makes it quite clear that many who are in prison should be there. But he questions a system that is built on fear, anger, political opportunism and private-sector profiteering. (A single prison pay phone, Hallinan points out, can turn a profit of $12,000 a year.) Hallinan also looks at recent laws that mandate long minimum sentences for relatively minor crimes. While such draconian terms may be popular with the public, they are enormously costly to carry out. In spite of his grim subject matter, Hallinan is at times a lyrical writer. Here’s how he describes a night scene outside the prison community of Beeville, Texas: There are no towns for miles around, and come sundown the world goes inky black, and the only way you can tell the earth from the sky is that the sky is where the stars begin. It is questionable how loudly Hallinan’s voice will be heard by people who have just elected a president first made famous for being tough on criminals. Still, Going Up the River is so well-documented, reasonably argued and eloquently written that it may do for penal reform what Silent Spring did for environmental awareness and what The American Way of Death did for curbing depredations by the funeral industry.

Edward Morris is a Nashville-based writer.

here are now 1.3 million Americans in state or federal prisons, a record, Joseph T. Hallinan reports. Each week the rolls swell by another 1,000 inmates enough to fill two brand-new prisons. Reading Going Up the River is a bone-chilling experience less so for its…
Review by

eathering your nest for spring The nesting spirit is contagious. Who can sit still with a backyard full of birds zipping around collecting twigs and bits of string to weave into proper places for raising a family? The “get busy” signal comes through loud and clear. The rest of the animal kingdom groundhogs, grizzlies and grownups alike, some just waking up from their somnolent state and rubbing their sleepy eyes see all this frenetic activity and figure they too had better get busy. Even Sydney, our ever-industrious though misguided blue heeler puppy, has caught the nesting spirit this spring. With the tenacity of a bluejay and the work ethic of a robin, she is tireless in her efforts to improve her territory. For weeks she has been proudly carting in assorted bottles and cans, pieces of rubber hose, rug remnants, socks, plastic toy parts and other items too numerous to mention, to enhance her eclectic “nest.” (She even smuggled in a baby a soft-bodied doll from the two-year-old across the road which we made her return, of course, much to her chagrin.) If you’ve also caught spring fever, and your thoughts have turned to building, refurbishing or repairing your own nest, here are four books to help you keep pace with the woodpeckers. A warm and inviting place to start is with Creating the Not So Big House: Insights and Ideas for the New American Home, by Sarah Susanka. If you need inspiration before actually picking up a paintbrush or hammer, this visually impressive book with its sumptuous and soothing photographs will give you a good excuse to do a little more research from the couch before undertaking any projects. The follow-up text to Susanka’s influential book, The Not So Big House: A Blueprint for the Way We Really Live, Creating the Not So Big House showcases 25 very different, small to moderate-sized homes from across the country, from a tiny apartment in New York City to a hillside home in California, each sharing a combination of beautiful design and innovative use of space. If you’re interested in designing a dwelling that meets, not exceeds, your needs, this volume fits the bill. Floor plans for these homes are included, so you can visualize the whole layout. Creating the Not So Big House makes a great coffee-table book keep it in easy reach for inspiration, motivation or just to feed your artistic sensibilities.

If you’re already well ensconced in a house of 2,500 square feet or less, Better Homes ∧ Gardens Small House, Big Style, offers sound advice on decorating and remodeling to get the maximum from minimum space. Beginning with the basics, Small House opens with chapters on understanding space and identifying a style that’s right for your home. Then it’s on to bigger, hands-on issues like adding space and arranging furniture all to help you make the most of those precious square feet. With more than 200 photographs of beautiful interiors, Small House offers tips on everything from choosing the right colors and textures for rooms to working within a decorating budget. Examples of successfully remodeled homes are featured, including a 1930s cottage, a 1940s Cape Cod and a 1950s ranch, accompanied by detailed how-tos. Rich visuals and great organization complement Small House‘s clear text. The book is a must-have for anyone looking to give their small space a spring makeover.

If you’d rather live with clothes draped around the house than even look inside your dryer, if the only thing you know about air conditioning is that, come July, you’ve got to have it, or if the words, “the sink’s clogged” make your eyes glaze over and your knees knock, Home ∧ Garden Television’s Complete Fix-It will give you newfound confidence. Each section begins with an easy-to-grasp explanation of how the appliance or system works. There are plenty of realistic yet uncluttered illustrations, and the bulleted text is clear and concise. The book covers everything in a home from the sub-floor to the roof ridge and all the “fix-it” problems (replacing ceramic tile, lighting a pilot-light, weatherstripping windows and doors, etc.) between them. The volume opens with a chapter on tools and ends with one on home safety, making Complete Fix-It a great selection for the novice repair person, whether he or she owns their own home, rents or lives in an apartment. True to its name, Home Book: The Ultimate Guide to Repairs, Improvements ∧ Maintenance is the most exhaustive text in the group; it includes detailed sections about almost anything you can think of relating to the home foundations, furniture, cabinetry, lawns. Even fences and gates are covered in this ultimate home “encyclopedia.” It contains over 300 do-it-yourself projects with step-by-step instructions and over 3,000 sharp, pertinent photos or drawings to help illustrate the steps along the way. The Home Book even includes ways of “expanding your nest” converting unused space like a garage, attic or basement into usable storage areas or additional living quarters. With any or all of these books in your toolbox, you’ll find it easier to make your home into a more enjoyable haven this spring and for many springs to come.

A former realtor, Linda Stankard has built, renovated and remodeled several homes.

eathering your nest for spring The nesting spirit is contagious. Who can sit still with a backyard full of birds zipping around collecting twigs and bits of string to weave into proper places for raising a family? The "get busy" signal comes through loud and…
You don’t need to know anything about horses to appreciate Courtney Maum’s engaging memoir of rediscovering this long-abandoned passion at a moment of crisis.

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